Our values
At JJ Casano Imports, our values are centered on delivering excellence to our customers in every aspect of our service. We are committed to providing only the highest quality products, ensuring that every bottle reflects our standards of taste and authenticity. Each wine in our carefully curated portfolio is personally selected through meticulous evaluation, direct relationships with respected producers, and a genuine appreciation for the craft and tradition behind every vintage. Timely and orderly delivery is a cornerstone of our promise, recognizing that our clients' success depends on reliability and efficiency. We understand that your business runs on precise schedules and that your customers expect consistency, which is why we've built our logistics and inventory management around dependability. From the moment you place an order to the time it arrives at your door, we maintain the highest standards of care, ensuring your wines are handled properly and delivered on time, every time.
Our customer service is available 24-7, ready to assist with any need, big or small, because we believe in being there whenever our customers call. We recognize that the hospitality and retail industries don't operate on a traditional 9-to-5 schedule, and neither do we. Whether you need guidance on selecting the perfect wine for a special event, have questions about product availability, require immediate assistance with an order, or simply want expert advice on pairings and recommendations, our dedicated team is always just a phone call away. Additionally, we pride ourselves on sharing our expertise, equipping our clients with the knowledge they need to confidently present and sell our wines to their own customers. We offer comprehensive staff training, detailed product education, tasting notes, and insights into the unique stories and characteristics that make each wine special. By empowering your team with this knowledge, we help you create more engaging experiences for your guests and drive stronger sales. Through these core values—unwavering quality, reliable service, round-the-clock availability, and genuine partnership—we aim to build trust and lasting relationships rooted in excellence, dependability, and a shared passion for fine wine. At JJ Casano Imports, we don't just supply wine; we invest in your success.
Additionally, we pride ourselves on sharing our expertise, equipping our clients with the knowledge they need to confidently present and sell our wines to their own customers. We offer complimentary staff training sessions, detailed tasting notes, pairing suggestions, and background stories about the vineyards and winemakers behind each bottle. We believe that when your team is well-informed and enthusiastic about the wines they're serving, it enhances the entire customer experience and drives sales. Our goal is not just to supply wine, but to empower you with the tools and insights that turn every glass poured into an opportunity for connection and appreciation. Through these core values—quality, reliability, accessibility, and education—we aim to build trust and lasting partnerships rooted in excellence, dependability, and a shared passion for fine wine.
Data & Privacy Policy
Privacy Policy
Effective Date: February 8, 2026
JJ Casano Imports, LLC (“we,” “us,” or “our”) operates the website https://jjcasanoimports.com (the “Site”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.
By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect
We may collect the following types of information:
a. Information You Provide Voluntarily
- When you contact us via email, form, phone, or other means (e.g., inquiries about our wines, wholesale opportunities, or partnerships), we may collect: name, email address, phone number, company name, mailing address, and any other details you choose to provide.
b. Automatically Collected Information
When you visit the Site, we and our service providers may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages viewed, time spent, and referring/exit pages
- Operating system
c. Cookies and Similar Technologies
We use cookies and similar tracking technologies for analytics, site functionality, and performance (e.g., to understand how visitors use the Site). These may include first-party and third-party cookies (such as Google Analytics). You can manage cookies through your browser settings.
2. How We Use Your Information
We use the collected information to:
- Respond to your inquiries, provide information about our Italian wines, or discuss wholesale/retail opportunities.
- Improve the Site’s content, functionality, and user experience.
- Analyze Site usage and trends.
- Comply with legal obligations, prevent fraud, or enforce our policies.
- Communicate with you if you request updates or newsletters (if offered).
We do not use your information for automated decision-making or profiling.
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service providers (e.g., web hosting, analytics tools like Google Analytics, email services) who assist in operating the Site — these parties are contractually required to protect your data.
- Legal authorities if required by law, subpoena, or to protect our rights/safety.
- In connection with a business transfer (e.g., merger or sale of assets).
4. Data Retention
We retain your information only as long as necessary for the purposes described (e.g., to respond to inquiries or meet legal requirements). Contact data from inquiries may be kept for up to 2–3 years unless you request deletion.
5. Your Rights and Choices
Depending on your location (including California under CCPA/CPRA), you may have rights to:
- Access, correct, or delete your personal information.
- Opt out of certain data sharing (though we do not sell data).
- Limit use of sensitive information (if any is collected).
To exercise these rights or request deletion/opt-out, contact us at info@jjcasanoimports.com. We will respond within the time required by applicable law.
You can also:
- Opt out of cookies via browser settings.
- Unsubscribe from any promotional emails using the link provided.
6. Children’s Privacy
Our Site is not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we learn we have, we will delete it promptly. Contact us if you believe this has occurred.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or storage is 100% secure.
8. Third-Party Links
The Site may contain links to third-party sites (e.g., social media, Responsibility.org). We are not responsible for their privacy practices.
9. International Users
The Site is hosted in the United States. If you access it from outside the US, your information may be transferred to and processed in the US, where privacy laws may differ. By using the Site, you consent to this transfer.
10. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted here with a revised Effective Date. Continued use of the Site after changes constitutes acceptance.
11. Contact Us
For questions about this Privacy Policy or your data, contact:
JJ Casano Imports, LLC
Email: info@jjcasanoimports.com
Cookie Notice
JJ Casano Imports, LLC uses cookies to analyze website traffic and optimize your experience. By continuing to use the Site, you consent to our use of cookies. You can manage preferences in your browser.